Ordering, Shipping & Return Policies

 

On the cutting edge of the quilting industry, the Stitchin’ Post brings you inspiration, education, and floods your mind with color, texture, and pattern.  Nestled in the pines of Sisters Oregon, this contemporary approach to quilting is a refreshing take on a traditional art form, while still providing you with the classic appeal of quilting. In addition to all of this, visit our fabulous selection of yarn, a knitter’s fantasy…

Minimum orders are not required, unless it is a wholesale order.
For wholesale orders, contact Lawry: 541-549-6061 or lawry(at)stitchinpost.com

We accept Visa and Master Card, Stitchin’ Post & Twigs Gift Certificates, personal checks, and money orders. (The total for personal checks and money orders should be verified with the shop by phone or email before sending actual payment.) Returned checks will be charged a fee of $25. 

Online Ordering
Place your order through our secure online shopping cart. If you prefer not to send payment information via the internet, you may print a copy of the order from the website and mail it to the address below.  (Phone orders are also welcome: 541-549-6061)

Stitchin Post
PO Box 280
Sisters, OR 97759

If you place an order online and wish to pay with a check, we will hold the order for 14 days.
If the check doesn’t arrive within that time period, the merchandise will be returned to stock.

Customer Confidentiality is important to us.
No personal information or mailing lists will ever be provided or sold to a third party.

If there is an item you can’t find after searching our website, please e-mail stitchin@stitchinpost.com
or call us about your request. In the event that it is an item that we don’t normally carry, we will make every effort to find and order it for you. (Please remember, special orders are not returnable.)

Shipping
Most orders will be shipped within 48 hours. If any items are out of stock, we will ship a partial order. The balance of your order will be shipped when it is back in stock. If the merchandise has a long lead time you will be contacted.

Shipping costs will be calculated at the time of shipping, when your card is processed. Orders will be shipped the least expensive way: UPS, USPS First Class Mail, or Priority Mail. Shipping charges do not include customs fees to international destinations.

Returns
We will gladly credit or exchange your unopened/unused merchandise, with the receipt, within 30 days of the purchase. Store Credit only. (Sorry, this does not apply to cut fabric, books, or patterns.)
Please Note: There is a 25% restocking fee on all returned kits.

Please call or email the store to get a Return Authorization Number before any item is returned.

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The Stitchin' Post is located at:
311 W. Cascade St. (Hwy 20/126) in Sisters, Oregon

Mailing address: P.O. Box 280, Sisters OR 97759
Phone: (541) 549-6061

eMail: stitchin@stitchinpost.com

Store Hours:
Monday - Saturday 9-5
(9 - 6 in the summer)
Sunday 10-4

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